Privacy Policy

1. Introduction

Your privacy is sacred to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our astrology consultation services. We are committed to protecting your sensitive birth data and personal information with the highest standards of confidentiality.

2. Information We Collect

2.1 Personal Information

When you register and use our services, we collect:

• Full name and contact details (email, phone number)
• Birth details (date, time, and place of birth)
• Account credentials (email and encrypted password)
• Payment information (processed securely via third-party providers)
• Communication preferences and consultation history

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Session and usage analytics

3. How We Use Your Information

We use your information for the following purposes:

• Creating and analyzing your birth chart (Kundli)
• Providing personalized astrology consultations
• Scheduling and managing your appointments
• Sending appointment reminders and notifications
• Processing payments and maintaining transaction records
• Communicating updates about your consultations
• Improving our services and user experience
• Complying with legal obligations and preventing fraud
• Sending promotional offers (only with your consent)

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract Performance: To provide the astrology services you've requested
• Consent: For marketing communications and optional features
• Legitimate Interests: To improve our services and prevent fraud
• Legal Obligations: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We maintain strict confidentiality of your information. We may share your data only in the following circumstances:

5.1 Service Providers

• Payment processors (for secure transaction handling)
• Video conferencing platforms (Google Meet for consultations)
• Email service providers (for appointment notifications)
• Cloud hosting services (for secure data storage)

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

5.3 What We Never Share

• We never sell your personal information to third parties
• We never share your birth data with unauthorized parties
• We never disclose consultation details publicly

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted password storage using bcrypt hashing
• Secure database access controls and authentication
• Regular security audits and updates
• Restricted employee access to personal data
• Secure cloud infrastructure with backups

While we use commercially acceptable security practices, please note that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Request limitation of data processing
• Withdraw Consent: Opt-out of marketing communications

To exercise these rights, please contact us at privacy@yourastrology.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and authentication
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Active account data: Retained while your account is active
• Consultation history: Retained for 7 years for reference
• Payment records: Retained as required by tax laws
• Deleted accounts: Personal data removed within 30 days (except as legally required)

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. Significant changes will be notified via email or prominent website notice. The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.